Digital products
trustpsd sells digital files, not physical goods. There is nothing to ship back, and a file that has already been delivered cannot be physically returned. Please check the product description, included formats, and stated requirements before you place an order.
If something is wrong
If a file is missing, damaged, or materially different from the product listing, contact us with your order number and a brief description of the issue. We will review the order and, where appropriate, provide a corrected file, replacement, or refund.
Duplicate or mistaken payments
If you believe you paid twice or sent a payment in error, contact us as soon as possible with the order number and transaction reference. We will investigate and explain the available resolution.
How to contact us
Use the Telegram or WhatsApp links on the Contact page. Nothing in this policy limits rights that cannot be excluded under applicable consumer law.