How do I receive my files?
After your payment is verified manually, an administrator emails the purchased files to the contact address on your order. There is no automatic download link or customer account.
How long does delivery take?
Delivery begins after payment verification. If you are waiting for an order, contact us with its order number so we can check its status.
Which software or file formats are included?
Check the product page for its listed formats and requirements. Ask us before ordering if you are unsure whether a file will work with your software.
Can I use a product for client work?
Usage depends on the License / Usage terms and any special terms on that product's page. Contact us before purchase if your intended use is not covered.
What if I do not see a payment option I can use?
Only use the options displayed for your order. Contact us before sending money if you need help or are unsure about a payment network.
How do I get help?
Visit the Contact page and use the available Telegram or WhatsApp link. Include your order number for order-related questions.